pjok4 Privacy Policy — How We Handle Your Data

When you register a pjok4 account, we collect your full name, date of birth, Bangladesh mobile phone number, and any additional verification information required to confirm your identity and age. This information is used to create and manage your account, to verify that you meet the minimum age requirement of 21 years, and to comply with applicable anti-money laundering and know-your-customer (KYC) regulations.

When you make a deposit or withdrawal on pjok4, we collect the transaction details necessary to process the payment. For bKash, Nagad, Rocket, and Upay transactions, this includes your registered mobile wallet number and the transaction reference provided by the payment service. For bank transfers, this includes your bank account details as provided. We do not store complete card numbers for Visa or Mastercard transactions — only the last four digits and expiry date are retained for reference purposes.

When you access pjok4.pro, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device type, referring URL, pages visited, time spent on each page, and session timestamps. This data is used for platform security monitoring, fraud detection, performance optimisation, and to improve the user experience for Bangladesh players on mobile devices.

We use your registration information to create and manage your pjok4 account, authenticate your identity when you log in, process your deposits and withdrawals, calculate and award bonuses and winnings, provide customer support, and communicate with you regarding your account status, transactions, and any security events affecting your account.

pjok4 is required by applicable law to collect and retain certain player information for anti-money laundering (AML) and know-your-customer (KYC) compliance purposes. We use your personal information to verify your identity, detect and prevent fraudulent activity, monitor transactions for suspicious patterns, and comply with any legal obligation to report to relevant authorities. We may also use your information to enforce our Terms and Conditions.

We use aggregated and anonymised technical and usage data to understand how players interact with pjok4, identify performance issues, improve platform reliability on Bangladesh mobile networks, optimise game lobby layout and navigation, and plan future features that better serve Bangladesh players. Individual player behaviour is not shared externally for analytics purposes.

pjok4 uses your account activity data — including session length, deposit frequency, bet size, and loss patterns — to monitor for signs of problematic gambling behaviour. This data may be used to trigger responsible gaming notifications, enforce deposit limits you have set, implement self-exclusion measures you have requested, or contact you with welfare-related information. This use of your data is in your interest and forms part of our commitment to responsible gaming.

pjok4 works with third-party technology providers who assist in delivering platform services. These include game content providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming; payment processing partners supporting bKash, Nagad, Rocket, Upay, and bank transfer flows; and platform infrastructure providers. These partners receive only the information they need to perform their specific function and are contractually prohibited from using your data for any other purpose.

pjok4 may disclose your personal information to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so. This includes compliance with AML reporting obligations, responses to court orders or warrants, and cooperation with investigations into fraud or criminal activity involving your account. We will disclose only the minimum information necessary to satisfy the legal obligation and will notify you of any such disclosure where permitted by law.

In the event of a merger, acquisition, restructuring, or sale of assets involving pjok4, your personal data may be transferred to the successor entity as part of that transaction. In such an event, we will notify affected players and the successor entity will be required to handle your data in accordance with this Privacy Policy or a policy that provides equivalent protections.

Essential cookies are required for pjok4 to function. They maintain your login session so you do not need to log in again each time you navigate between pages, store your language and display preferences, and support the security features that protect your account during an active session. Essential cookies cannot be disabled without breaking core platform functionality.

pjok4 may use first-party analytics cookies to collect aggregated, anonymised data about how visitors use the platform — including which pages are most visited, how long sessions last, and which features are used most on mobile devices in Bangladesh. This data is used solely to improve platform performance and user experience. We do not use third-party advertising or cross-site tracking cookies on pjok4.pro.

You have the right to request a copy of the personal data that pjok4 holds about you. Upon receipt of a verified access request, we will provide you with a summary of the personal data we hold, the purposes for which it is processed, the categories of data involved, and information about any third parties with whom it has been shared. We will provide this information in a clear and accessible format within a reasonable period of receiving your request.

If any of the personal data that pjok4 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account information directly through your pjok4 account settings. For changes to identity or KYC verification data, please contact [email protected] and provide supporting documentation. We will process correction requests promptly and confirm when the update has been made.

You may request that pjok4 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing and there is no overriding legitimate interest. This right is subject to our legal obligations — we are required to retain certain data under AML regulations even following account closure, and erasure requests cannot override these obligations. We will inform you of any limitations that apply to your specific erasure request.

You have the right to object to pjok4 processing your personal data for direct marketing purposes at any time. If you no longer wish to receive promotional communications from pjok4, you may opt out by contacting [email protected]. Note that opting out of marketing communications does not affect the processing of your data for account management, legal compliance, fraud prevention, or responsible gaming monitoring purposes, which are necessary for us to provide the service.