pjok4 Frequently Asked Questions

Registering on pjok4 takes less than two minutes. Open pjok4.pro in your mobile browser, tap the registration button, enter your Bangladeshi mobile number and a secure password, then confirm you are 21 years or older. You will receive a one-time SMS verification code — enter it to activate your account instantly. Once registered, you can make your first deposit via bKash, Nagad, or another supported method and start playing right away.

pjok4 requires a valid government-issued photo ID for KYC verification before processing significant withdrawals. Accepted documents include your National ID card (NID), passport, or driving licence. You may also be asked to submit a clear selfie holding your ID. Upload your documents through Account Settings on the site. Most verifications are completed within 24 hours on business days.

Use the Forgot Password option on the pjok4 login screen. Enter your registered mobile number and an SMS reset code will be sent to you immediately. Enter the code on the reset page, choose a new password, and you are back in your account within seconds. If you have lost access to your registered mobile number, email [email protected] with your account details and the team will verify your identity and assist you.

No — pjok4 allows strictly one account per person. Operating duplicate accounts violates our Terms and Conditions and may result in all accounts being permanently suspended with any balance forfeited. If you have accidentally created a second account, contact [email protected] immediately so the duplicate can be closed before it creates a compliance issue.

To permanently close your pjok4 account, email [email protected] from your registered email address and request closure. Withdraw any remaining balance before sending the request. The support team will confirm the closure by email and retain your data for the period required by our Privacy Policy. If you are closing your account due to gambling concerns, consider using our self-exclusion tool instead — it pauses your account while keeping the option to return once the exclusion period ends.

pjok4 supports bKash, Nagad, Rocket, and Upay for instant BDT deposits. Bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, and other major Bangladeshi banks are also accepted. All deposits are credited in Bangladeshi Taka. Cryptocurrency is available for players who prefer it. pjok4 charges no deposit fees, though your mobile wallet provider may apply its own transaction fee.

bKash deposits on pjok4 are credited almost instantly — typically within a few seconds of completing the Send Money transaction to the pjok4 bKash number shown on your deposit screen. If your deposit has not appeared after 10 minutes, take a screenshot of your bKash confirmation SMS and send it to [email protected]. The team can trace the transaction and credit it manually, usually within the hour.

The minimum deposit on pjok4 is ৳200 BDT when using mobile wallet methods such as bKash and Nagad. Bank transfer minimums may vary slightly by institution. There is no maximum single deposit cap on verified accounts, though unusually large deposits may trigger an additional security review. pjok4 does not charge a deposit fee regardless of the method you choose.

Nagad withdrawals from pjok4 are typically processed within 1 to 4 hours during normal Bangladesh Standard Time business hours (UTC+6). Requests submitted outside business hours or during public holidays such as Eid may take up to 24 hours. Your account must be fully KYC-verified before any withdrawal can be approved. Once pjok4 processes the request, the funds arrive in your Nagad wallet almost immediately.

The minimum withdrawal on pjok4 is ৳500 BDT across all methods including bKash, Nagad, and Rocket. Verified accounts have no single-transaction maximum, though withdrawals above ৳50,000 BDT may be subject to an additional compliance review before release. pjok4 charges no withdrawal fee, but your mobile wallet or bank may apply their own standard transaction charges.

Cricket is the flagship sport at pjok4, with full coverage of BPL (Bangladesh Premier League), IPL, ICC T20 World Cup, Test matches, and all international fixtures featuring the Bangladesh Tigers. Football, kabaddi, tennis, and hockey are also available. Live in-play betting is supported for major cricket matches, letting you wager on the next over, wicket, run rate, and other in-match markets in real time.

Yes — pjok4 is a fully mobile-first platform that runs directly in your browser with no app download required. It works on all Android and iOS smartphones via Chrome, Safari, or any modern mobile browser. The site is optimised for screens as small as 320px wide. All features including cricket betting, slots, live casino, deposits, and withdrawals are available on mobile data or Wi-Fi.

All slot games on pjok4 use certified RNG (Random Number Generator) technology, meaning every spin result is fully independent and cannot be predicted or manipulated. RTP rates vary by title but typically range from 94% to 97% for games from providers such as Pragmatic Play, NetEnt, and Microgaming. You can check a specific game's RTP in its paytable or info screen before you start playing.

pjok4 offers a wide live casino lobby powered by Evolution Gaming and Ezugi. Available games include live Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and Teen Patti — titles that are especially popular with Bangladeshi players. Live dealers stream from professional studios in real time. Most tables accept bets from as low as ৳50 BDT, making them accessible at any bankroll level.

pjok4 offers a welcome bonus on your first deposit — visit the current promotions section for the exact match percentage and maximum BDT bonus amount, as these are updated regularly. To claim it, opt in during registration or on your first deposit screen. The bonus is credited automatically once your qualifying deposit clears, and wagering requirements must be completed before you can withdraw the bonus funds.

Wagering requirements on pjok4 bonuses specify how many times you must bet the bonus amount before it becomes withdrawable cash. For example, a 20x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳20,000 in bets before withdrawing. The exact wagering multiplier for each promotion is clearly stated in that offer's terms before you claim it.

Yes — all pjok4 bonuses carry an expiry date by which the wagering requirement must be fully completed. The expiry window is stated clearly in each promotion's terms, typically ranging from 7 to 30 days from the date the bonus is credited. Bonus funds that have not been wagered through within the expiry window are forfeited automatically. Check the expiry date when claiming any offer and plan your sessions accordingly.

Whether a bonus can be used on cricket betting depends on the specific promotion. Many pjok4 sports bonuses are designed specifically for cricket markets including BPL and IPL. Casino welcome bonuses may restrict eligible games to slots or live casino titles. Always read the eligible games or markets section in the promotion terms before placing bonus bets to avoid any unexpected forfeiture.

pjok4 uses SSL encryption to protect all data transferred between your device and our servers, keeping your personal information and financial transactions secure. All casino games are powered by certified RNG technology to guarantee fair outcomes. Accounts are protected by password authentication and identity verification (KYC) is required before withdrawals. Our team continuously monitors accounts for unusual activity to protect every player on the platform.

The minimum age to register and play on pjok4 is 21 years old, without exception. Age is verified during registration and identity documents may be requested at any time to confirm eligibility. Any account found to belong to a person under 21 will be closed immediately, with any balance returned where possible. pjok4 has a strict zero-tolerance policy on underage gambling.

To self-exclude on pjok4, log in to your account, go to Account Settings, select Responsible Gaming, and choose the Self-Exclusion option. You can select a cooling-off period of 30, 60, 90, or 180 days, or apply a permanent exclusion. Your account is suspended immediately and all marketing from pjok4 stops during the exclusion. Alternatively, email [email protected] to request exclusion and our team will apply it on your behalf.

The best way to reach pjok4 support is by emailing [email protected]. Our team operates 7 days a week and aims to respond within a few hours during Bangladesh Standard Time business hours. For urgent responsible gaming requests such as self-exclusion or deposit limits, responses are prioritised. When contacting support, include your registered mobile number and a clear description of your issue to help us resolve it as quickly as possible.